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scratchytcarrier

Slow repair service

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Because of road construction early last year, the phone company installed a new SLC servicing my neighborhood. Not a week after they did somebody hit it with their car, damaging the cabinet and (presumably) breaking the bolts holding it onto the concrete pedestal (seriously, I go to close the door and you can literally rock it back and forth) and it's been damaged since. Lately my line has become intermittant so I called it into repair service last week. They're just now getting out there to fix it as I write this, over a week later.

Gee, under Ma Bell they would have been out there working on it within maybe 20 minutes of your call. Centurylink doesn't care about their own outside plant equipment I guess.

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...And they just replaced the cabinet late last week. I got to admire their creative use of yellow "CAUTION HAZARDOUS AREA" ribbon as an interim binder to hold the cabinet shut! Now we'll see how long this one lasts before somebody else drives into it.

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