Telemarketers make use of a telescript - a guideline for a telephone conversation. This script creates an imbalance in the conversation between the marketer and the consumer. It is this imbalance, most of all, that makes telemarketing successful. The EGBG Counterscript attempts to redress that balance.
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Posted 04 November 2002 - 07:42 AM
Something to try next time you get a call from a telemarketer: http://www.xs4all.nl...sh/counters.pdf
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